Along with customers and partners, ENGEL de Mexico has opened up a second location in Mexico in San Pedro near Monterrey. In this context, Peter Auinger- Managing Director of ENGEL in Mexico emphasizes: “We are thus shortening the distance to our customers in the very important industrial region in the north of the country.”
ENGEL de Mexico SA de CV- headquartered in Queretaro near Mexico City in the centre of the country. Numerous companies in the plastics industry are based there. More than 800 km of distance exists between the two industrial regions. “This is precisely why we decided to establish a permanent ENGEL team in the north,” explains Auinger. Their initial team comprises of two sales experts and four service technicians. Apart from the offices, they have a large conference room with state-of-the-art presentation technology at their disposal. This is also used for customer training courses.
On the inauguration ceremony of the site, Peter Auinger demonstrated the new possibilities with a live broadcast to Queretaro. Most importantly, via the ENGEL service tool e-connect.24, he switched to an injection moulding machine in the technical centre of the central Mexican branch. The CC300 control surface was transferred in real time to the monitor in San Pedro and the machine was remotely controlled from there.
ENGEL has partnered in the north of the country to conduct training courses and workshops. In its technical centre in Monterrey, this partner has machine capacities available for ENGEL customers.
“We are increasingly becoming a partner for our customers over the entire life cycle of our injection moulding machines and system solutions,” quoted Auinger.
He further added “The demands placed on our consulting services are increasing, and we are working more and more closely with our customers. The geographic proximity becomes even more important.”
In the Monterrey region, the automotive industry in particular is strongly represented. In addition, ENGEL de Mexico has many customers in the packaging, telecommunications and consumer electronics industries.